Transforming
Hospitality Worldwide
Our End-to-End Technology Solutions
Hotel PMS
Restaurant POS
Booking Engine
Channel Manager
Revenue Management
Website Builder
Payment Solution
Our Features
Room & Inventory Management
- Room categorization (single, double, suite, etc.)
- Housekeeping and maintenance tracking
- Room status updates (occupied, vacant, cleaning in progress)
- Inventory management (toiletries, linens, minibar stock)
Reservation & Booking Management
- Online and offline booking system
- Room availability calendar
- Booking modifications and cancellations
- Integration with OTA (Online Travel Agencies) like Booking.com, Airbnb, and Expedia
Guest Management
- Guest profile management
- Check-in/check-out process automation
- Special requests and preferences tracking
Billing & Payment Management
- Automated invoice generation
- Split payments and refunds
- Tax calculations and compliance (GST, VAT, etc.)
- Multiple payment options (credit/debit card, UPI, wallets, net banking)
Staff & Housekeeping Management
- Staff role-based access control
- Shift and attendance management
- Employee performance tracking
- Task assignment and tracking (cleaning, maintenance, room service)
POS (Point of Sale) Integration
- Restaurant and bar billing
- Room service orders
- Laundry, and other in-house services billing
Reporting & Analytics
- Police Report
- Financial and tax reports
- Occupancy reports and revenue tracking
- Guest demographics and stay history
- Housekeeping and maintenance reports
Security & Compliance
- Role-based access control for staff
- Audit logs and system activity tracking
- Secure guest data storage (GDPR compliance)
Multi-Property Management (for Chains)
- Cross-property guest profiles
- Unified reporting and analytics
- Centralized management for multiple locations
Serving world’s leading properties
13,000+
Happy Clients
174K
Rooms Managed
170+
Countries
181 M
Yearly Transactions
LOVED BY TOP accommodation providers
Backed by THE BEST
PCI DSS Certified Solutions
350+ Third-party Integrations
PCI DSS Certified Solutions
24*7 Customer Support
Frequently Asked Questions?
What is Soft Mingle?
Soft Mingle is a specialized software solutions provider focused on hotel and guest house management systems. We are a child company of DW Solution Online LTD, dedicated to enhancing hospitality management with innovative technology.
What features does the Soft Mingle Hotel and Guest House Management System offer?
Our system includes:
• Reservation & Booking Management
• Guest Profile & Check-in/Check-out Automation
• Billing & Payment Processing
• Events Management
• Housekeeping & Inventory Management
• Staff & Role Management
• Salaries and Attendance Management
• Multi-Property Support
• Analytics & Reporting
• POS Integration
• Security & Compliance Features
Is the system suitable for both small and large properties?
Yes! Soft Mingle’s system is scalable, making it ideal for small boutique hotels, guest houses, large resorts, and hotel chains.
Can I integrate Soft Mingle with Online Travel Agencies (OTA)?
Yes, our system integrates seamlessly with platforms like Booking.com, Airbnb, Expedia, and more to streamline reservations.
Is Soft Mingle’s system cloud-based?
Yes, our system is cloud-based, allowing you to access and manage your hotel operations anytime, anywhere.
How secure is Soft Mingle’s software?
We implement advanced security measures, including role-based access control, encryption, and GDPR compliance, to ensure data security.
Our system includes:
• Reservation & Booking Management
• Guest Profile & Check-in/Check-out Automation
• Billing & Payment Processing
• Events Management
• Housekeeping & Inventory Management
• Staff & Role Management
• Salaries and Attendance Management
• Multi-Property Support
• Analytics & Reporting
• POS Integration
• Security & Compliance Features
Do you offer customer support?
Yes, we provide 24/7 customer support to assist with any technical issues, onboarding, or training.
How can I get started with Soft Mingle?
You can contact us to schedule a demo and discuss your specific needs. Our team will guide you through the setup and onboarding process.
Do you offer a trial version?
Yes! We offer a free trial so you can explore the features before committing.
Can I customize the system to fit my hotel’s needs?
Absolutely! Our software is highly customizable to match your specific operational requirements.
Integrated with third-party solutions
